Anaplan Accessibility


These Voluntary Product Accessibility Template (VPAT) documents describe how our products address the WCAG 2.1 AA, which complies with Section 508 of the U.S. Rehabilitation Act.

The scope of this VPAT includes all key end-user experiences and journeys within the Anaplan platform. These Anaplan features include:

  • User sign in and authentication
  • Homepage, including model, app and page listings
  • Core navigation tools
  • UX pages, including boards, worksheets, and report pages
  • UX cards, including grids, charts, KPIs, and action cards

Accessibility at Anaplan

Anaplan helps your teams overcome obstacles and seize opportunities ahead of competitors. We also want you to overcome barriers and make the most of our products. That’s why we’re committed to inclusion as one of the five values defining our company character.

We aim to create accessible products and technologies that align with our company values, to be Open, Authentic, Inclusive, Collaborative, and Tenacious.


What is WCAG 2.1?

The Web Content Accessibility Guidelines (WCAG) defines how we, as software providers, can make web-based content more accessible to people with disabilities. Accessibility involves a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. Although these guidelines cover a wide range of issues, they are not able to address the needs of people with all types, degrees, and combinations of disability. These guidelines also make Web content more usable for older individuals with changing abilities due to aging, and often improve usability for users in general.

This document assesses the Anaplan products against v2.1 of the Web Content Accessibility Guidelines (WCAG), providing an assessment against the most recent, published version of the guidelines, and those most appropriate for a rich, web-based application.

Within the guidelines, criteria will be defined as A, AA, or AAA – criteria defined as AAA are the strictest criteria. This document assesses the Anaplan products against the AA criteria.

For more information on WCAG 2.1 please visit https://www.w3.org/TR/WCAG21/

As we continue this journey, Anaplan will:

  • Work towards meeting level AA of the WCAG 2.1 guidelines
  • Provide guidance in configuring our products to make them as accessible as possible
  • Support customers who may need adjustments, or who use assistive technology

Raising accessibility issues

If you encounter an accessibility issue with one of our products, or have further questions, please let us know by emailing accessibility@anaplan.com.


Exploring Anaplan best practices

Anaplan is a powerful platform that enables customers to create their own end-user experiences driven by their own, specific, business needs. The level of flexibility provided can be used to create a variety of pages composed from a variety of interactive “cards.” The way in which these cards are created and used can directly influence how usable and accessible a page becomes.

You can learn more about UX design best practices in Anaplan in the Anaplan Community UX Designers’ Group at https://community.anaplan.com/categories/ux-designers.


Assistive technology

We test our software using a variety of screen readers and browsers. We’ve found the following combinations to provide the most accessible experience when using our products:

  • If you’re using Windows, we recommend using NVDA with Firefox
  • If you’re using OSX, we recommend using VoiceOver with Safari