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Wanted: Pure Talent to be trained in Customer Facing Roles
In 20 years I've seen the good and the bad. The BAD include:
On-boarding salesforce.com customers into Anaplan takes 10 - 22 minutes.
In one very busy 8 hour period last week we on-boarded several trial companies with 10 to 100’s of sales reps each. I observed them all and here’s how we did it.
Enable the debate
“All of us are smarter than any of us.” -- Dr. Douglas Merrill, former CIO, Google
How Anaplan became so fast and flexible - thank you Steve Jobs
Since our launch a few days ago I've been flooded with questions as to how we got to be so fast and flexible. Our primary goal building Anaplan was to be the fastest and easiest to use multi-dimensional modeling platform by Orders of Magnitude from existing 'old-world' solutions.
R.I.P. Budgeting
I recently found an article that talks about budgeting. I could not resist commenting as I think this has gone the way of the Dodo. Here's the original article from Fred Wilson, a VC in NYC who we follow. He writes great articles and blog posts and is well worth reading.
Change is the hardest thing
During the last several years I have worn many hats, from investment partner to COO, a Board member and advisor and, of late, start up exec. From these vantage points, I note a recurring theme: bad habits die hard. There is an entrenched fabric to most organizations that supports unquestioned assumptions and the reversion to: "this is how we do things". I recently read an interview in the MIT Sloan Review with Tom Malone, he of organizational effectiveness and design fame.
