2degrees is New Zealand’s fastest growing mobile phone network. To date, they provide affordable mobile phone service to over one million new customers – or in other words, about a quarter of the country’s population.
When Andrew Paston joined 2degrees as the FP&A Manager in 2011, he embarked on a search for a platform that would enable the company to move away from spreadsheets and into the cloud for their reporting, forecasting, and planning. Paston sought a solution that had the power and flexibility to manage daily change, increase visibility, and pave the way for future expansion and acquisitions.
The planning solution needed to keep pace with the high growth that 2degrees was experiencing, and the fact it is operating in a fast-changing marketplace. High-complexity modeling is a given in the telecommunications industry, where each new customer brings a whole host of variables to the table. As Paston explained, “We’re not just selling a single product. We have customers on different rates, different minutes, different text bundles, and different pre-pay bundles. To represent all that in Excel is next to impossible. And that’s before you back up the view to look at your channel sources. From there you can still back up to look at customer acquisitions.”
Paston introduced 2degrees to a few different solutions, but as soon as they tried Anaplan, the choice was clear. “It was a bit of a no brainer, actually,” said Paston. “Once we got our hands on Anaplan we saw it was the only system we could easily build in ourselves. The others were too difficult to understand and required serious consulting.”
After an initial trial, 2degrees was so confident in Anaplan’s easy-to-use UI and online support that they decided to proceed with a fully remote implementation. With the online support of two Anaplanners, the 2degrees team completed the initial build from training to go-live in just 6 weeks. Anaplan empowered the team to think multi-dimensionally like never before.
The deeper Paston and his team dove into the build, the clearer the picture they had of their business. They’ve expanded Anaplan for a myriad of cases, including: demand planning, pricing strategy, sales forecast, workforce planning, operational planning, capital expenditures, long range planning, budgeting, profitability analysis, expense allocation, and benefits analysis.