Two M-KOPA employees smiling together inside an M-KOPA retail store.

M-KOPA forecasts an intelligent financial future

Built-in ML and AI enable African fintech to accelerate forecasts and budgets, reduce errors, and transform processes

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    Anaplan Intelligence

Financial technology (fintech) company M-KOPA provides financial services to everyday earners in five African countries and processes some 40 million payments a week. Large data volumes render traditional spreadsheet-based financial processes inadequate, but moving to Anaplan made budgets and forecasts accurate and timely. Built-in machine learning and artificial intelligence slashed days from certain tasks and established a foundation for transformational growth.


Work that used to take us seven days [has been reduced to] less than five minutes.
Faraimose Kutadzaushe, Group CFO, M-KOPA

Automated

budgeting ensures timely, accurate, well-coordinated work

ML and AI

shrink weeklong tasks to minutes

Data

integration minimizes the risk of working with inaccurate information


Two factory workers in protective clothing examining a boxed mobile phone inside a manufacturing facility.
A customer and an M-KOPA representative reviewing product information on a smartphone at an outdoor market.

Faraimose Kutadzaushe, M-KOPA: M-KOPA is a pan-African fintech that operates in five countries, in Kenya, Uganda, Ghana, Nigeria, and South Africa.

M-KOPA provides financial services to everyday earners. These are people who strive to make a living honestly, on the African continent, typically one day at a time.

Our journey with Anaplan has just begun, but we currently use it for forecasting and budgeting. Anaplan has helped with the automation of our budgeting process. This has ensured that our work is accurate, our work is timely, and it's done in a very well-coordinated fashion.

M-KOPA is a data-rich environment. We have 35,000 direct sales reps across the five countries that we operate in. We also receive approximately 40 million payments a week. That's a lot of data to handle. And practically, it's impossible to do with spreadsheets.

So Anaplan comes in with a capability to use machine learning and other forms of AI that just enable us to do our work in a much faster way. In some instances, work that used to take us seven days to turn around has now been broken down and shrunk into a turnaround time of less than five minutes.

I'm really drawn to Anaplan, particularly because of its ability to integrate directly into our databases. This ensures that we work with one single source of truth and minimizes the possibility of working with redundant information.

I am proud because I'm leading a team that is implementing a platform that I believe will be truly transformational to our financial processes at M-KOPA.

I am Faraimose Kutadzaushe, the group CFO of M-KOPA, and we plan with Anaplan