The anaplan Blog

The Center of Connected Planning

2019 Sales Resolutions: Keep momentum and add some firsts

If January 1 is a good time for reflections and resolutions, late January—right now—is even better. Think about it: it’s the first moment of breath after the inevitable burst of post-New Year’s activity. The high from your winter vacation’s mostly…

NRF Retail’s Big Show 2019 recap: the digital transformation continues

What retail apocalypse? Brick-and-mortar retail is thriving, powered by cutting-edge technological innovations that transform the customer experience. This transformation, along with the impact of advanced analytics and the importance of purpose-driven authenticity, were central themes of the National Retail Foundation’s…

How to build a great customer experience team

The Customer Experience (CX) function has become a heightened focus for organizations as they seek a deeper meaning for their brand and the ability to delight customers. It’s not just about products anymore; it’s also about the journey the customer experiences while…
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