Executive summary

The high price of delayed supply chain decision-making

Research uncovers the “latency tax,” the hidden cost of slow response eroding your bottom line.

Read the executive summary of our 2026 Supply Chain Resilience & AI Adoption Study in partnership with Incisiv to:

  • Explore survey results of supply chain executives across North America and EMEA
  • Understand the technology and process investments that separate margin leaders from lost-sale laggards
  • Learn how top-performing supply chain leaders turn agility into profit

This summary details the report’s core finding of the “latency tax” — the hidden cost of slow response that can erode your bottom line — and how to overcome the key challenges holding supply chains back: lagging forecasts, manual intervention, misaligned execution, and a pervasive disconnect between AI importance and investment.