Security

Security at the forefront of the architecture

Anaplan knows your data is one of your most valuable assets. Our top priority is
delivering a comprehensive, high-performance solution with robust security
measures that keep your data safe and your business protected.

Anaplan is a unique blend of proprietary technology that securely collects and stores data, yet is agile enough to interface with external systems.

Layers of security

Compliance rules are natively built into Anaplan so it’s actually easy to maintain active user compliance. Compliance management in Anaplan is an integrated process with selective access, hash algorithms, and data block storage where users are able to complete their work in an environment that enforces compliance without getting in their way.

Complete tracking

The security and audit tracking integrated within Anaplan allows model administrators to audit who has viewed and edited models all the way down to specific cells within modules. This granular security empowers administrators to see how data is manipulated and accessed. In addition, models can be returned to a previous version in seconds.

Performance delivered

Anaplan is committed to a world-class customer service experience. We measure uptime and response time to ensure that customers have a reliable and quick connection to our servers. It is part of our ongoing mission to provide Anaplanners with an environment that is accessible from any device and enables them to respond to changing business dynamics. Our technical operations team monitors these test results to ensure we are providing the best service to all our customers. Click here to see our uptime stats.

Security highlights

Data security

Running and recalculating models in-memory requires special handling to provide resilience against server failure. A key component of our server architecture is a roll-forward transaction log to deliver security without loss of speed and to enable models to be recovered without data loss following server failure.

Application security

Anaplan provides complete application-layer security including data encryption on-the-wire, secure authentication protocols, and robust access control and authorization for managing user rights. We only deliver pure HTML and JavaScript to your browser; desktops do not require any changes, special permissions, or additional client side application installations.

File transfers

The Anaplan client javaScript code has no direct access to the local hard disk. Once the file has been identified, it is submitted by the browser to the server over the encrypted session (HTTP/SSL, with 2048 bit encryption on the SSL certificates) All data transfers between client and server are encrypted end-to-end using SSL for all connections, both browser and API.

Data centers

Anaplan uses one of the world’s best hosting providers, Equinix. Within each hosting location we own and control our hardware and software. This enables us to partner with leaders in hosting while also having the flexibility to use the best technologies for an optimal customer experience. Our data centers are ISO 27k certified and/or SOC audited.

Backups

All data are backed up to multiple storage devices and backup facilities on a rotating schedule of incremental and full backups.  The backups are copied over secure links to encrypted storage units.

Privacy

Anaplan is certified under E.U.-U.S. and Swiss-U.S. Safe Harbor Programs and is registered with the U.S. Department of Commerce’s Safe Harbor Program.

 

A global community of customers

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