From initial stages to ICM excellence – Driving performance at scale

Hear from Zurich Insurance and Symetra as they share their experiences, from initial implementation or early days of the project to achieving excellence in Incentive Compensation Management. Learn how they navigated the transition from minimal IT support to agile business ownership and their ambitious ICM goals. Leave with valuable takeaways on reshaping your ICM strategy, realizing business value, mitigating risks, scaling across the business, and optimizing operational efficiency.


Doug Turner, AVP, Direct Markets Operations Manager, Zurich Insurance

Kevin Panzarella, Compensation Manager, Symetra

Chris Holznecht, Principal Business Partner Customer Success, Anaplan