Customer story

Del Monte aligns supply chain with finance using the Anaplan platform

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Industry

Fast-moving consumer goods

Fact

Produces 20% of global pineapple supply

Use cases

Supply chain, finance

Challenge

Prior to Anaplan, Del Monte Pacific Ltd. was using a mix of hundreds of large spreadsheets and inflexible legacy tools to manage their supply chain process and financial planning. The process was slow—even simple scenarios required up to six hours to run. In order to avoid the inflexibility and delays of using the legacy tool, averages were used for many planning scenarios, leading to large discrepancies between forecasts and actual costs. Inventory management was disjointed, and when there was misalignment in the planning process, it led to lost sales opportunities and excess inventories.

Solution

With a single flexible and agile planning platform, Del Monte was able to integrate finance and supply chain planning processes, allowing its finance teams to accurately evaluate product costs and complete profitability analysis. The integration also empowered Del Monte to anticipate, predict, and accommodate market changes in real time. For example, because of El Nino, Del Monte struggled to prioritize product allocation. But now with Anaplan, they can run real-time scenarios and see what areas may not be profitable and report this back to their sales, channel sales, and logistic teams to adjust strategy.

Results

The supply chain finance planning process, which previously took two weeks, was narrowed down to two days using the Anaplan platform. Previously, when there were demand changes, it took Del Monte five days to react. With Anaplan, it now takes less than five minutes to come up with the necessary adjustments in its production. Del Monte can now look at what drives profitability of a channel, SKU, or customer on a monthly basis. Decision-makers now have visibility to this information, which arms them to make quick, informed decisions.

Why Anaplan

Working in the fast-moving consumer goods industry, Del Monte’s products are time sensitive with a specific shelf life. Misalignment in supply and demand planning can have a direct impact on revenue. With another annual budgeting process quickly approaching, the speed to implementation became a deciding factor. While other vendors quoted a 9- to 12-month timeline, the implementation of the core supply chain finance model in Anaplan required only seven days of dedicated work, and less than two months of training, data integration, and requirements gathering.

Steve De Castro, Director of Supply Chain Finance, discusses how Anaplan’s flexibility and “what-if” capabilities improved Del Monte’s ability to adjust to market fluctuations in real time.

Transcript

Del Monte is one of the biggest producers of pineapple products. We provide 20 percent of the global supply of pineapple. We are not just selling pineapple—we also sell health and wellness to every family.
My team handles the FP&A budgeting, forecasting, variance reporting. We had a system that was already conking out because of hardware issues. I didn’t want my team to go back to the Excel spreadsheets that we were using before. So we have three different workbooks for each channel. Each workbook has about 50 worksheets, and I approached my boss [and] said we need a platform for planning and for reporting.
We work in the food and beverage industry and most of our products are in the fast-moving consumer goods segment, and added to that is the complexity that these products have shelf lives. If they don’t get delivered on time, or if they don’t get produced when the demand is there, wastage is very high. What we have implemented so far is the FP&A use case, and when I say FP&A, it’s the budgeting where we have volume and non-operating income. But at the same time we have embedded into that use case supply chain finance aspects. So that’s the logistics, warehouse capacity planning and soon the bill of material-based costing for our culinary products.
With Anaplan, it’s really just like Excel on steroids. The multidimensionality of it, and then the fact that you can change your variable and everything automatically changes, it’s a big help for us because often times we have changes in the planning process where just key variables are being changed. When we were using BPC, if we had a variable change, we had to rewind the whole thing—so run volume allocation, run calculation because the changes were not dynamic and that’s where the productivity as well is coming from, from using Anaplan.
We just completed the budget cycle, and obviously because of the El Nino phenomenon that we are facing and performance in the past, we have issues and we have to prioritize some of our product allocations. And now because we have Anaplan, when we run our first scenario, we saw that certain areas were not profitable and we went back right away to our sales people and our channel team and our logistics team to inform them about this mismatch—and right away they knew that they needed to adjust.

RK Del Rosario, Supply Chain Planning Manager, shares how Del Monte has achieved end to end supply chain planning with Anaplan.

Transcript

I’m RK Del Rosario. I’m the supply chain planning manager for Del Monte.
Del Monte runs one of the largest pineapple production facilities in the whole world. It represents 20 percent of the world’s pineapple production.
We’re using Anaplan to manage more than 270 finished goods products, and more than 800 raw and packaging materials. And this flows across more than 18 plant locations nationwide.
[The Anaplan platform] integrated all planning processes, from the demand planning side to the distribution replenishment, to the production scheduling, all the way down to the material resource planning. Before, we were all doing this in separate processes and using legacy systems, [with] different Excel versions across all the processes.
In managing our inventories across different various locations, there are usually [disconnects]; for example, the production planning processes [don’t align with] the deployment processes. Whenever there are misalignments in the planning process, it usually leads to lost sales opportunities or excess inventories.
Anaplan gave us speed and agility in reacting to all volatilities. I think that’s what we need nowadays, especially [considering] how fast our customer requirements are evolving.
It used to take us five days to react to demand changes. Now, with Anaplan, it takes us less than five minutes to come up with the necessary adjustments in production.
It also enabled collaboration across all the supply chain members, putting all key [stakeholders] under one platform and converging all efforts toward delivering the goods to our customers.
Anaplan brought us to the point where we can take our supply chain further in the future. It automated all our legacy processes, all our Excel spreadsheets, and brought us all together on one platform. It opened up lots of opportunities for us. And it enables us to do the transition for the future.