Olivier Hernandez: CM is the number one health insurance fund in Belgium. Our mission is to make healthcare accessible to everybody in Belgium.
While the state is reducing its health expenses, we want to make sure that we keep the service levels to our members at the same level or even higher.
80% of our costs are payroll costs, which means it's really important to follow that in a strict way. Before Anaplan, we faced two important issues. On the one hand, be able to connect the payroll costs and the details by FTE and also the fragmented information throughout the company.
Since using Anaplan, we have one version of the truth in terms of reporting in the organization with sufficient details in the payroll cost and the FTEs. Using Anaplan has helped us to reduce our budgeting process by more than 30%. Since using Anaplan, we managed to improve our forecast accuracy by approximately 15%.
In the past it was really complex to have "what-if" scenarios in the system. Now, with Anaplan, we can easily simulate what impact a certain action can have on our cost. It really helped us in assessing which actions we need to take to reach our objectives.
I'm Olivier Hernandez, Director of Group Controlling and Financial Systems in CM, and we plan with Anaplan.
