Anaplan helps South Central Ambulance Service NHS Trust save lives by mitigating risk around spikes in demand

When disaster strikes, we all hope that emergency services will get to us in time. Effective planning of ambulances, paramedics, and call centre staff could literally mean the difference between life and death.
South Central Ambulance Service NHS Trust forecasts demand for their services based on many different variables to create workforce plans, ensuring that the right people are in the right place at the right time. Anaplan helped them increase efficiency, accuracy, and agility – ultimately improving their response to unexpected events and helping save lives.


Steve West, Director of Planning and Performance Forecasting, South Central Ambulance Service