Karen Han, Senior Manager, Sales Finance: Zillow Group is a media company that houses the largest real estate platform, both on mobile on web.
The sales finance team is responsible for variable compensation across all groups at Zillow. We also report on many metrics and support incentive compensation.
Brandon Couch, Senior Analyst, Sales Finance: In our company, the sales org is very, very dynamic. People are changing roles all the time.
What region you’re in, what manager you report to, what your title is determines how you get paid.
Before Anaplan, the transaction data came like three days after the month closed. And then we’d start calculating everything. And then a couple weeks after that, then we’d send out to our sales team.
Now with Anaplan we have, every 20 minutes, sales data running through the system and sales people looking and seeing where they’re pacing for the end of the month.
Karen Han: Pacing reports allow our managers to ultimately coach proactively. They can now see high performers, but also areas of opportunity that allows them to coach within the current performance period.
As we continued to grow, we needed to ensure that we streamlined our processes and also had data integrity. We needed a solution that would automatically calculate all of our various plans, roles, attach it to the right employee. also, any time we made a change within a model, for it to flow correctly to the right places.
Anaplan was the only platform that was able to integrate all our different platforms into one central place and allow for the flexibility we needed.
Brandon Couch: So, HR inputs people, title, manager, region, and then that flows through the entire system and pops out a correct payout for that person.
I really like having a new tool at my disposal. Before it’s like, “Well how do we, you know, make this Excel spreadsheet better?” And then I was like, “Well how do I build a cool Anaplan model to, you know, capture all this data?”
Karen Han: Because employees now have data at their fingertips that they can access at any time, they now are spending more of their valuable time doing what they do best, selling our products.