Workforce Optimization

Shape staffing levels to manage spikes in demand and deliver a consistent, high-quality customer experience. With Anaplan for Workforce Optimization, you can optimize labor levels and minimize labor-related costs to meet anticipated levels of demand.

Key Benefits

• Improve your customer engagement experiences
• Align staffing levels to business demand
• Connect labor costs to product and service costs
• Pull regulatory data into your plans
• Optimize pay rules for your hourly workforce
• Track productivity levels across teams to identify best practices
• Track attendance to reduce absenteeism
• Customize staff planning models for your industry and business