My name is Vanessa Rentiers, I lead the department of Controlling and Business Intelligence at Brussels Airlines.
Within our department, we deal with all planning processes, such as budgets, forecasts, and long-term planning.
Brussels Airlines is the leading major airline offering the widest choice of flights from and to Brussels Airport. We transport 6.5 million passengers a year. We have about 80 destinations.
When it comes to planning data, we have about two billion data combinations when we are doing a budget or forecast. Before using Anaplan, we used a mix of Excel and SAP BW with all the disadvantages; Excel had a risk of error and an inability to work with a group of users on the same data. When we first saw a demo of Anaplan, we really had a feeling this tool will really change our way of working. We were really impressed by the flexibility of the tool. It was really an easy tool, acting real-time, allowing us to treat a large amount of data.
The first success for us with Anaplan is that we have been able to implement the full scope of the budget, the forecast, and long-term planning.
Secondly, the user communicates actively using Anaplan; they are happy about the tool, they are really using the tool on a regular basis. They also recognized the added value of having Anaplan for the planning processes.
The last success for us is that we are really able to implement all business changes into Anaplan ourselves. We are mastering the tool, we can change the rules of the data models that are in the tool ourselves, and we can act rapidly, so when we have to do a simulation, a new forecast, a new budget for a specific project of the total company, we are really able to change, to model the system the way we want, and to make efficient and fast innovation.
Since Anaplan, we cannot imagine going back to the previous set-up we had. We are extremely satisfied about the tool and about the choice we made. On a daily basis, when we are working with Anaplan, we are wondering how we would have done this without Anaplan. We know that we can do even more with Anaplan and we are really looking forward to it.