AccorHotels achieves an accurate financial forecast with the Anaplan platform

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With 3,800 hotels in 90 countries, France-based hospitality company Accor was challenged to build a consistent, unified process for budgeting and a 12-month rolling forecast. They found a platform for that purpose in Anaplan and anticipate ROI in two areas: time savings for hotel managers (which will give them more time for customers), and improved margins thanks to greater forecast accuracy.

We expect an improvement in our hotels’ margins…thanks to the reliability of the Anaplan forecast.

Deputy Director of Group Financial Control


Global hotel group AccorHotels operates over 3,800 hotels and 1,500 subsidiaries across 90 countries, employing more than 180,000 employees worldwide. It was the group’s extensive global reach that consistently challenged the abilities of its existing-and contrasting-financial planning processes. With each country managing its processes and tools in its own way, AccorHotels needed to find a unified process and platform that could allow them to streamline and support a better budgeting and forecasting approach.


After benchmarking and vetting many different solutions in the market for planning, budgeting, and forecasting, AccorHotels unanimously selected the Anaplan platform for its innovative features. Its quick implementation allowed the project team to focus its objectives on improving the forecasting process to be faster, more efficient, and more reliable for its entire portfolio of hotel and the business.


AccorHotels found that the platform not only saved business analysts and hotel general managers time, but it also allowed them to focus on creating customer value. Additionally, the reliability of the Anaplan forecast is expected to improve hotel margins, and after its implementation in the pilot country, Switzerland, the group anticipates a full, international roll-out.